At KZOO Towing Trucks, we value your privacy and are committed to protecting any personal information you share with us. Whether you’re contacting us for a towing service, scheduling roadside assistance, or just browsing our site to learn more about what we do in Kalamazoo, MI, this page explains how we handle your data.
By using our website or services, you agree to the practices outlined in this policy.
Information We Collect
We may collect personal data in several ways, including:
- When you fill out contact forms
- When you call or message us for services like 24-hour towing, car towing, or motorcycle towing
- When you request quotes for jobs such as long-distance towing or heavy-duty truck towing
Types of data we may collect:
- Full name
- Phone number
- Email address
- Location information
- Vehicle details (when requesting a tow or service)
- IP address and browser data (collected automatically)
How We Use Your Information
We only use your information to provide you with safe, fast, and efficient service. That includes:
- Responding to emergency towing requests
- Dispatching a tow truck to your location
- Sending follow-up communications
- Quoting you for services such as vehicle lockout services or car battery replacement
- Improving our website and customer service
We will never sell, rent, or share your personal data with third parties for marketing purposes.
Data Protection
Your privacy matters to us. That’s why we take appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.
Our website uses secure HTTPS encryption. Internally, access to personal data is limited to authorized staff directly involved in handling your towing or roadside assistance request.
Cookies and Tracking
We use cookies to:
- Analyze traffic to our site (via tools like Google Analytics)
- Improve user experience
- Customize website content based on visitor location (e.g., showing Kalamazoo-based towing services)
You can disable cookies in your browser at any time, but doing so may limit certain features of our website.
Third-Party Links
Our website may include links to helpful resources, such as blog posts or affiliate businesses. Clicking those links may take you to external websites with their own privacy policies. We are not responsible for the content or privacy practices of those sites.
Your Rights
You have the right to:
- Know what data we hold
- Request access to your personal information
- Ask us to delete or correct inaccurate data
- Opt out of marketing communications
To exercise any of these rights, just email us at [your email here] or call [(+12) 234 567 89].
For Michigan Residents
As a Michigan-based towing company, we comply with state and federal privacy laws. If you’re a resident of Kalamazoo, MI, and have specific concerns about how your data is handled, feel free to contact us. We’ll respond promptly.
Updates to This Policy
We may occasionally update this Privacy Policy to reflect changes in our business, laws, or technologies. When we do, the “Effective Date” at the top will be revised. We recommend reviewing this page periodically.
Contact Us
Got questions about this Privacy Policy or anything else?
KZOO Towing Trucks
123 Tow Lane Kalamazoo, MI 49001
📞 (269) 123-4567
📧 support@kzootowingtrucks.com